SHIPPING AND HANDLING
Everything you need to know about your order's shipping process.
STANDARD SHIPPING POLICY
We accept orders online 24 hours-a-day, seven (7) days a week. Orders entered into RideRich.com will then be processed (pending credit card approval) and shipped out from our Toronto distribution center. Orders shipped within Canada are limited to a
ORDER PROCESSING & SHIPPING TIMES
ESTIMATED PROCESSING TIME: 1 WeeksOur team is working diligently to prepare and process all orders as quickly as possible. During busy periods or product launches, processing times may extend slightly, but we always strive to get your order moving wi
PRE-SALE / BACKORDER PURCHASES
For all orders that contain a pre-sale / backorder item, the complete order will be shipped when your reserved item is available.
PAYPAL ACCOUNT ORDERS
Customers who wish to pay with their PayPal account are responsible to ensure the correct shipping address is updated or selected. Customers will be prompted to verify payment option and shipping address when confirming PayPal payment. If this proces
INTERNATIONAL SHIPPING
Orders shipped internationally are limited to one shipping address per order. Delivery times will vary depending on the shipping method selected at checkout. UPS Standard typically arrives in 6 to 8 business days, UPS Expedited delivers in as little
CUSTOMS AND DUTIES
All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customers are responsible for being aware of and paying any customs fees and duties charged by your country. Customs authorities require that we state the valu
REFUSED SHIPMENTS
If you decide to refuse any shipments from RideRich.com, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost
DIFFERENT BILL TO AND SHIP TO
Ride Rich uses several measures to protect you from fraud. One of these measures is to check if the shipping and billing addresses provided during checkout are the same. If these addresses do not match, a customer service representative will contact
P.O. BOXES AND APO/FPO ADDRESSES
Military and P.O. boxes: Due to shipper restrictions, standard shipping is the only shipping method available to A.P.O./F.P.O. and P.O. box addresses. • Ride Rich is not responsible for delays due to inclement weather and/or conditions beyond their c