SHIPPING AND HANDLING
Everything you need to know about your order's shipping process.
STANDARD SHIPPING POLICY
We accept orders online 24 hours a day, seven days a week. Once an order is placed on RideRich.com it enters our processing queue and will be handled as soon as possible, pending credit card approval. All orders are shipped from our Toronto distribut
BLACK FRIDAY / CYBER MONDAY SHIPPING
Estimated Processing Time: 1 weekWe are working diligently to process all orders as quickly as possible. Estimated Ship Time: 1– 2 weeksOnce your order has been processed, you will receive an email with your tracking number. The tracking may not upda
HOLIDAY SHIPPING DEADLINES
United States. Canada. International. *All Pre Sale // Backorder items are excluded from the holiday deadline shipping schedule.
PRE-SALE / BACKORDER PURCHASES
For all orders that contain a pre-sale / backorder item, the complete order will be shipped when your reserved item is available.
PAYPAL ACCOUNT ORDERS
Customers who wish to pay with their PayPal account are responsible to ensure the correct shipping address is updated or selected. Customers will be prompted to verify payment option and shipping address when confirming PayPal payment. If this proces
INTERNATIONAL SHIPPING
Orders shipped internationally are limited to one shipping address per order. Delivery times will vary depending on the shipping method selected at checkout. UPS Standard typically arrives in 6 to 8 business days, UPS Expedited delivers in as little
CUSTOMS AND DUTIES
All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customers are responsible for being aware of and paying any customs fees and duties charged by your country. Customs authorities require that we state the valu
REFUSED SHIPMENTS
If you decide to refuse any shipments from RideRich.com, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost
DIFFERENT BILL TO AND SHIP TO
Ride Rich uses several measures to protect you from fraud. One of these measures is to check if the shipping and billing addresses provided during checkout are the same. If these addresses do not match, a customer service representative will contact
P.O. BOXES AND APO/FPO ADDRESSES
Military and P.O. boxes: Due to shipper restrictions, standard shipping is the only shipping method available to A.P.O./F.P.O. and P.O. box addresses. • Ride Rich is not responsible for delays due to inclement weather and/or conditions beyond their c