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Ride Rich

Home page of the Ride Rich Motorcycle Streetwear and Accessories lifestyle brand Help Center

Ride Rich Help Center

ACCEPTED PAYMENT METHODS

APPLYING STORE CREDIT OR DISCOUNT CODES

RESOLVING CHECKOUT ISSUES

CHECKOUT & PAYMENT

STANDARD SHIPPING POLICY

BLACK FRIDAY / CYBER MONDAY SHIPPING

HOLIDAY SHIPPING DEADLINES

PRE-SALE / BACKORDER PURCHASES

PAYPAL ACCOUNT ORDERS

INTERNATIONAL SHIPPING

CUSTOMS AND DUTIES

REFUSED SHIPMENTS

DIFFERENT BILL TO AND SHIP TO

P.O. BOXES AND APO/FPO ADDRESSES

SHIPPING AND HANDLING

HOW DO I TRACK MY ORDER?

CAN I EDIT OR ADD ANYTHING TO MY ORDER?

I JUST PLACED AN ORDER, CAN I CANCEL IT?

ORDER TRACKING

RETURN ELIGIBILITY REQUIREMENTS

NORTH AMERICAN RETURNS & EXCHANGES

INTERNATIONAL RETURNS & EXCHANGES

HOW DO I INITIATE A RETURN?

PROCESSING TIMES

RETURNS FOR GIFT CARD PURCHASES

HOLIDAY RETURN POLICY

FINAL SALE MERCHANDISE

IMPORTANT NOTES

RETURN POLICY

WHAT IS THE WARRANTY POLICY?

WHAT ISN'T COVERED UNDER WARRANTY?

WHAT IS NORMAL WEAR AND TEAR?

DO I NEED TO CLEAN MY JACKET BEFORE SENDING IT BACK?

DO YOU PROVIDE ALTERATIONS?

WILL TAILORING OR ALTERING MY RIDE RICH PRODUCT VOID THE WARRANTY?

WILL RIDE RICH REPAIR OR REPLACE MY PRODUCT?

HOW LONG WILL IT TAKE TO GET MY PRODUCT BACK?

HOW MUCH WILL IT COST TO GET REPAIRS DONE?

WARRANTY INFORMATION

Concord™ Armoured Anorak Jacket

Concord™ V2.Flow™ Mesh Armoured Anorak Jacket

Regency™ Armoured Softshell Hooded Jacket

Regency™ V2.Flow™ Mesh Armoured Hooded Jacket

Unit 16™ Armoured Softshell Cargo Joggers

Unit 16™ V2.Flow™ Mesh Armoured Cargo Joggers

Concord™ Armoured Denim Anorak Jacket

Unit 16™ Armoured Denim Cargo Joggers

Scarboro™ Armoured Softshell Vest

ARMOUR FIT & FEATURE GUIDE

SOFTSHELL, RIPSTOP, V2.FLOW MESH ARMOURED GEAR

RAW DENIM ARMOURED GEAR

PREMIUM SCOOP PULLOVER HOODIE

WASH INSTRUCTIONS

[Pre-Sale // Backorder] Concord™ V2.Flow™ Mesh Armoured Anorak Jacket {RR GP/Ghost Camo}

[Pre-Sale // Backorder] Regency™ Armoured Softshell Hooded Jacket {RR GP/Ghost Camo}

[Pre-Sale // Backorder] Unit 16™ Armoured Softshell Cargo Joggers {Ghost Camo}

[Pre-Sale // Backorder] Concord™ Armoured Anorak Jacket {RR GP/Ghost Camo}

[Pre-Sale // Backorder] Unit 16™ Armoured Denim Cargo Joggers {Black}

PRE-SALE // BACKORDER UPDATES

ARE YOUR PRODUCT AVAILABLE FOR WHOLESALE OR DISTRIBUTION?

DO YOU HAVE A STREET TEAM?

DO YOU HAVE A SPONSORSHIP PROGRAM?

FREQUENTLY ASKED QUESTIONS

MOTO ROCKMAN // Pursuing the coolness of motorcycles

PLAYWELL BIKERS // Supplying The UK with top quality Motorcycle Apparel and Accessories

GTP PERFORMANCE //

22 CUSTOMS // Motorcycle Service and Customization

AUTHORIZED DEALERS

RESPECTFUL COMMUNICATION POLICY

CODE OF CONDUCT

Everything you need to know about completing your order smoothly.

Everything you need to know about your order's shipping process.

Stay updated on your order's journey from our shop to your doorstep.

We want to make your return or exchange quick and easy. We've organized our Return Policy into clear articles so you can find the information that applies to your order.

Learn more about our warranty and how to file a warranty claim.

Learn more about our Armoured Gear and find the right fit for you.

Care guidelines to keep your gear fresh, durable, and ready for every ride.

Stay informed on all Pre-Sale // Backorder product Estimated Ship Dates.

Check out our Other FAQ—we’ve got the answers you need!

Standards for respectful communication with our team.

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