CUSTOMS AND DUTIESUpdated a day ago
All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customers are responsible for being aware of and paying any customs fees and duties charged by your country. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost. Ride Rich cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees.
Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion.
For more information on customs and duties charges, please contact your local customs office.
IMPORTANT UPDATE FOR UNITED STATES CUSTOMERS
Update: October 20, 2025
Effective October 20, 2025, orders shipped to the United States will no longer be subject to additional import duties, taxes, or customs fees upon delivery. All applicable costs are now included at checkout.
This update follows recent changes to U.S. trade regulations and our ongoing efforts to streamline cross-border shipping. By working with our carriers and partners, we have implemented a solution that ensures U.S. orders are delivered without any additional charges at the time of receipt.
This adjustment is intended to provide greater transparency, faster processing, and a more reliable delivery experience for our U.S. customers.
Update: August 29,2025
We appreciate your continued support as we adapt to evolving trade requirements and remain committed to making your shopping experience as seamless as possible.
Orders shipped to the U.S. may be subject to import duties and taxes not included at checkout.
Effective August 29, 2025, changes to U.S. trade policy have introduced new import requirements:
Removal of the de minimis exemption (Section 321): Packages under $800 USD are no longer exempt from duties.
Introduction of reciprocal tariffs: Additional tariffs have been applied to certain imports, increasing overall costs.
These measures were implemented under the current administration and outside of our control and may result in unexpected fees upon delivery. These fees are collected for the U.S. government.
As written on our checkout page:
“Orders shipped to the EU, UK, US, Australia, and/or Japan may be subject to import duties and taxes not included at checkout.”
We appreciate your understanding and support as we adapt to evolving trade regulations.
CANADIAN CUSTOMERS
GST (Goods & Services Tax) and PST (Provincial Sales Tax) vary based on the province to which your order is shipped and on its value. The duty is determined by the value of the merchandise and its place of origin.