WHAT IS THE WARRANTY POLICY?Updated 3 days ago

Ride Rich products are made with high quality materials and craftsmanship, to protect you while riding, and we stand behind each one. Ride Rich products purchased from an Authorized Retailer are fully warranted against defects in materials and workmanship for 1-year for the original owner. If a product fails due to a manufacturing defect, we will repair the product free of charge, or replace it at our discretion. If the exact style is not available for replacement, a product of equal value and similar style will be provided. Please note, knitwear, headwear and accessories are excluded from the Ride Rich warranty program, unless otherwise stated.

This warranty does not cover any repairs needed due to accidents, improper care, negligence, or normal wear and tear. This warranty is void if the inside garment tags are removed. For any damage not covered under the warranty, Ride Rich may offer to repair the damage for a reasonable charge. If such an offer is made, we will discuss this with the consumer, prior to any repairs being made.

In accordance with our Health & Safety Practices and for the security of our personnel we require all garments to be cleaned prior to arriving at our facility. If your product has not been cleaned before arriving to the facility, it will be subject to cleaning and fees added to your account. To avoid these fees please ensure the product is cleaned before it is sent back.

For general warranty inquiries feel free to contact us via email here or find us on our socials. All case updates and/or repair decisions, will be available to you in your case, after your garment has completed inspection.