INTERNATIONAL RETURNS & EXCHANGESUpdated 2 days ago
International Returns
• We provide the return shipping label
• Label cost is deducted from your store credit
• Store credit is issued once your item is received and verified
• Store credit has no expiry and can be used online at any time.
International Exchanges
• Exchanges follow the same process as a return
• Once you receive the store credit issued, you can place a new order
• Customers are responsible for the shipping cost of the exchange item
Additional Notes
• Duties, taxes, and customs fees are non-refundable.
• Items must meet all RETURN ELIGIBILITY REQUIREMENTS