DO I NEED TO CLEAN MY JACKET BEFORE SENDING IT BACK?Updated 8 months ago

Yes. For us to service your claim, your item must be cleaned before it arrives for the protection of our staff and in accordance with Health & Safety Standards. Any product that arrives unclean will be subject to a cleaning fee (depending on care instructions) before inspections can be made, which will also delay the processing of your claim.

To learn how to properly clean your product, please visit the Wash Instructions page.